Privacy Policy
Last updated: {LAST_UPDATED}
This policy is a placeholder. It will be replaced with the version reviewed by Averra Pay's data-protection counsel before launch.
1. Who we are
Averra Pay (registered office {REGISTERED_ADDRESS}, company number {COMPANY_REG_NO}) is the data controller for personal data collected via this website and the Averra Core platform.
2. What we collect
Identifying details (name, work email, company, phone), business details (vertical, volume, country), technical telemetry (IP, browser, device), and — where you contact us — the content of your message.
3. Why we use it
To respond to your enquiries, deliver our services, run our regulatory programmes (KYB, AML, sanctions), and improve the site. We rely on the lawful bases set out in Article 6 of the UK GDPR and EU GDPR.
4. Who we share it with
Banking and card-scheme partners, regulators where required, and a documented sub-processor list available on request under NDA. We do not sell personal data.
5. International transfers
Where personal data leaves the UK/EEA we rely on UK / EU Standard Contractual Clauses with additional safeguards as appropriate.
6. Your rights
Access, rectification, erasure, restriction, portability, objection. Exercise any of these by emailing legal@averrapay.com.
7. Retention
We keep personal data only as long as needed for the purposes above, or as required by AML / accounting / regulatory law (typically 5–7 years for transaction records).
8. Cookies
See our Cookies Policy for what we set and how to opt out.
9. Contact
Data Protection enquiries: legal@averrapay.com. You also have the right to lodge a complaint with your local supervisory authority (e.g. the UK ICO or your EU member-state DPA).